"What
is Internet Marketing? ...Do I really need
to know?"
According to Lennart Svanberg, President of
World Association of Internet Marketers, there
are over 544.2 million people online. Yes,
you need to know about Internet Marketing!
Few companies have a large enough budget to
reach this market with traditional marketing
methods.
Consider
the common marketing concept, MARKET SEGMENTATION.
Market Segmentation is "...the method
of identifying a group of consumers, within
a broader market, that has similar characteristics
and needs." With the explosive growth
of the Internet, our "broader market"
is the world, the "group of consumers"
are the 544.2 million people online.
Identifying
this new target audience necessitates identifying
and implementing a NEW RANGE OF STRATEGIES
and techniques in addition to the traditional
marketing services.
WHAT
IS INTERNET MARKETING (IM)? How does
it differ from traditional marketing? According
to Ralph F. Wilson, Web Marketing and Ecommerce,
some of the elements are strategic planning,
situation analysis, customer analysis, market
and product focus, positioning, the market
mix (4P's), pricing, product distribution
and Internet promotion.
Add
implementation, control, review and evaluation
and you have a standard, traditional marketing
approach.
However,
many of the techniques and tactics of IM expand
on TRADITIONAL MARKETING STRATEGIES. According
to Internet Marketing Challenge some of the
new areas that have charged into the business
landscape are Internet classified ad marketing,
testimonial promotions on Web sites, search
engine marketing, pay per click purchases,
Internet viral marketing, affiliate programs,
advertising on URL's, email marketing, online
press releases.
So,
IM can be considered as a subset of traditional
marketing. But, the lines are not that clear.
High Latitude defines Internet Marketing as
"...the combination of traditional marketing
principles and interactive marketing methods
applied to meeting the needs of online customers."
While
there are some significant overlaps, it is
probably too much to expect the traditional
marketing professionals to take on this new
huge area of expertise. It takes additional
training to become qualified internet marketers.
How the company organizational chart will
look depends on the company. However, in 3
years as Director of Marketing for the Academy
of Web specialists I have discovered that
if the Internet Marketers are not empowered
with the same authority as the traditional
marketing staff and are not provided with
reasonable budgets, IM IS SEVERELY HANDICAPPED.
I've
also discovered that IM must be the task of
marketing specialists and not of the IT departments
or the Web development teams. Marketers must
be in charge because technology and graphics
specialists can't be expected to know what's
necessary to put their expertise in service
of the ultimate objective of the company Web
presence, generating income and meeting the
needs of the online customers. They have a
tendency to have a different agenda and certainly
have a needed expertise that requires their
own ongoing education and learning.
What
about resources for IM managers and training
for IM practitioners?
Many
Universities have Extension Programs with
specialized training. The University of British
Columbia has an online program. At Search
Engine Marketing Consultation Resources I
have a link to UBC, to other recommended Marketing
Associations and to some online training programs.
Individual
training programs such as those found at Academy
Marketing Resources plus newsletters, online
resources and professional organizations are
all important sources of education and ongoing
learning.
Here
are a few additional resources to consider:
*
American Marketing Association Web site
(http://www.MarketingPower.com,
see Topics:Internet Marketing)
*
Wilson Web (http://www.wilsonweb.com)
*
Search Engine Watch (http://www.searchenginewatch.com)
Happy
Internet Marketing!
Terry
Plank
(Reprinted with permission)
Terry
Plank is Director of Training for the Academy
of Web Specialists. The
Academy has educated 2,000+ companies online
and onsite in search engine marketing since
2000. Visit the Academy's training site to
learn more about their online search engine
marketing courses and search engine optimization
software. He has also offered search engine
marketing consultation services since 1996.